Behavioral Health Services

Volunteers of America offer multiple services in this area, including emotional support and referral assistance. 

Crisis Services:

The 24 Hour Crisis Line offers emotional support and crisis intervention to individuals in crisis or considering suicide. Call 1-800-584-3578.

Care Crisis Chat offers online communication. Chat now.

Non-Emergency Behavioral Health Services

Call 2-1-1 or visit the WIN211 website to search the online directory to find additional community resources.

Access to Mental Health Services: The Volunteers of America call center is staffed with mental health clinicians who help individuals with Medicaid determine their financial eligibility for outpatient mental health services. Clinicians assist in enrolling eligible individuals in services with  NSMHA contracted agencies.

Call  to talk to a clinician M-F between 8:00am - 5:00pm. Alternatively, clients can complete an online form.

Substance Use Disorder (SUD) 

Clients are required to be enrolled in Apple Health (Medicaid) to schedule appointments for one of the community outpatient substance use agencies in Snohomish. To start the process, potential clients or their family members must complete the SUD Eligibility form. If there are no questions, the completed application will be forwarded to the substance use agency of choice.

Note: Aagency scheduled call backs can take up to 1-2 business days.

Each agency has its own website for additional information on location, etc. An Access Clinician will call client back within 1 business day to address any questions regarding the application. During that call, the Access Clinician will try to transfer clients to the agency of their choice to set up the first assessment appointment.


All of the information provided on this page comes from the Volunteers of America Snohomish County website.