Federal Low Income Home Energy Assistance Program (LIHEAP)

This program offers help with heating bills. Whether residents heat with electricity, natural gas, propane, oil or wood. Certain eligibility requirements apply. Grants range from $25 to $1,000. Please call our Energy Line at 425-388-3880 for current Energy Assistance Program information and updates. The Energy Line menu offers information about program hours, which documents to bring to your appointments, and driving directions. For more information, Snohomish County residents should visit Snohomish County’s website or call 425-388-3880.

New for the 2016-2017 heating season:  To determine if you qualify, please call the Energy Line at 425-388-3880 between the hours of 9 a.m. and 12 p.m., or between 1 p.m. and 4 p.m., Monday through Friday. Due to confidentiality concerns, email applications are not accepted.

Crisis assistance is provided at 8:30 a.m. or 1:00 p.m., Monday through Thursday and 9:15 am or 1:00 pm Friday (except for legal holidays). It is provided on a space-available basis only.


Program Components
There are three Energy Assistance Program components. They are:

  • The Low-Income Home Energy Assistance Program (LIHEAP) usually opens around November 15 (depending on the availability of funding) and closes when funds are spent, usually around April 1. This component helps with all fuel types and has a maximum benefit of $1,000.
  • The Puget Sound Energy HELP program is usually open from October 1 to September 15 and has a maximum benefit of $1,000.
  • The Cascade Natural Gas Washington Energy Assistance Fund (WEAF) program is usually open from October 1 to September 15 and has a maximum benefit of $500.

Power Shut Off
For all three program components, it is not necessary to have a past due balance or be shut off to get help. If your utilities are shut off, you have received a disconnect notice, or you are out of fuel, you must come to our offices when the above program components are open. We are located in the Lower Level of the Robert Drewel (East Administration) Building at 3000 Rockefeller Avenue in downtown Everett, Washington. We are located just across from the Snohomish County Corrections Building). View the Snohomish County Government Campus Map for details.

All of the information provided on this page and logo comes from the Low-Income Home Energy Assistance Program (LIHEAP)  website.